All products from Plastic Pallets and Bins ship from Madera, California. In order to ensure fast and reliable deliveries, we have partnered with the most reliable carriers for their national presence, fast shipping quotes, and quality shipment tracking service.
Shipping Costs:
All shipping costs are determined based on the size, weight, and destination of the order. There also may be additional service charges necessary for delivery. In the “Cart”, shipping charges may be estimated prior to checkout by clicking on the “Calculate Shipping” button. In order for an accurate shipping quote, you must select the correct city, state, and zip code for the correct address you intend to send your order to.
Deliveries:
All freight carriers will expect the recipient to unload the products from the truck when it arrives at the delivery address. A loading dock, forklift, or a pallet jack may be required. If the recipient does not have a loading dock, or the equipment necessary to unload the order from the delivery vehicle it may be necessary to select a special delivery service in addition to standard shipping charges.
Special Delivery Services:
There are several special services offered by our freight carriers that maybe necessary depending on the specifics of your delivery location. It is the customer’s responsibility to choose the proper delivery method special services during checkout. If the proper service requirement is not selected the order may become undeliverable or incur significant additional charges. Special delivery services offered by Plastic Pallets and Bins include: Limited Access Delivery, Lift-gate Service, and Call for Delivery. Special services are not mutually exclusive, and a combination of services may be necessary to insure proper delivery of your order.
Limited Access Locations:
Certain locations including but not limited to: schools, churches, synagogues, temples, storage units, commercial establishments not open to the walk-in public during normal business hours, construction sites, fairs or carnivals, prisons, military base/installations, mine sites, rural route or out-of-town highway access locations, private residences, apartment complexes and dormitories, and businesses located at a private residence, farm or ranch that are not open to the walk-in public during normal business hours, may be considered “Limited Access”. If your delivery destination is considered limited access it requires additional coordination between the recipient and carrier service. There is a small additional fee for this service and is required to be properly selected from the shipping choices provided during checkout.
Lift-gate Service:
A lift-gate is a motorized platform attached to the back of the truck that will physically lower your order to the ground. The truck driver will place your order on the ground, and you are responsible for bringing it inside. If you do not have a loading dock or a forklift, you will need a lift-gate and must select this option during checkout.
Call For Delivery:
Sometimes a delivery will require a scheduled appointment. If this is needed, the driver will contact the recipient to set-up an agreed upon delivery time.
